The Total Compensation team in Human Resources has redefined the competencies framework required for all four levels of M positions at McGill. Matching competencies with the level of proficiency will set clear guidelines in defining job descriptions and conducting more meaningful job evaluations. It will also set standards for roles within a job family, resulting in a clearer way to assess performance and the link to pay.
According to Angela Morse, project leader, “The new competencies framework will ease the recruiting process and career progression. It will also support organizational effectiveness through increased accountability and measurability.”
Angela is working in tandem with François Labrecque of the HR Organizational Development team on this project. Introduced in 2009, this project will formalize the application of competencies in performance appraisals and career development.
The project started four years ago with the involvement of the senior administration for a decision on the behavioural competencies to adopt. Focus groups were then conducted with managers in many areas across the University, starting with a pilot focus group in Human Resources two years ago. Competencies have been developed for the following job families: Student Affairs, Information Systems & Technology, Logistics and Financial Services.
The project is well under way with a review of the competencies framework to be applied later in the Communications and Administration job families.
Why are competencies important?
They attest to being qualified in having the knowledge and ability to perform a specific role, based on defined skillsets.
- Employees better understand the requirements of their positions. They can evaluate their own performance and discuss development needs in their career aspirations.
- Managers are better equipped to identify the appropriate level of competencies required when recruiting for a given role.
- In terms of coaching, development needs are clearly defined in becoming fully proficient within the role and moving to the next level.
The next steps will include training sessions to fully grasp how to match competencies with the four levels of proficiency.
McGill’s seven (7) core behavioural competencies:
- Change agility
- Managerial courage
- Self-awareness and management
- Client service orientation
- Performance orientation